Frequently Asked Questions

We provide a wide range of hair colors specially designed for Caucasian hair. Our available options include solid colors, multi-tone mixed colors, and trendy balayage shades to meet your diverse styling needs.

Yes, sample orders are accepted. We encourage quality checking before committing to large orders. Contact us via email or WhatsApp to arrange your sample request.

Absolutely. We support custom packaging and private label solutions for salon owners and wholesalers looking to build their own brand. Reach out to discuss your specific requirements.

Yes. Every single order undergoes a full inspection before shipment. We use 100% Human Remy Hair with intact, aligned cuticles to ensure consistent softness, durability, and color accuracy across every batch.

14 to 28 inches

Our MOQ is 10 sets per color or style. This applies to both Tape-In Hair Extensions and Hair Toppers. Sample orders are accepted outside of this requirement.

Please send us an email at Info@uentrusthair.com with your business details and product requirements. Our team will respond within 24 hours on working days (Mon-Fri, 9:00-18:00 GMT+8).

Standard lead time is 7-12 working days after payment confirmation. Custom color or packaging orders may require additional time. We'll confirm the exact timeline when your order is placed.

We accept Bank Transfer and Credit Card. Payment details will be provided upon order confirmation. If you have specific requirements, please let us know.

We ship via DHL, FedEx, UPS, or Sea Freight depending on your location and order size. A tracking number is provided after shipment so you can monitor your delivery in real time. We serve clients in over 50 countries worldwide.